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Aquatics
- CONTACT Alicia Williamson, Area Aquatics Director aliciawilliamson@nfc1.com
- Swim Team
- Swim Lessons (group and private)
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Childcare
- CONTACT Courtney Watts, Area Children’s Director courtneywatts@nfc1.com
- Casual care for members and their children while working out
- Safety concerns
- Staff concerns
- Facility concerns
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Corporate Wellness/Memberships
– Visit our CORPORATE MEMBERSHIP page
- Corporate memberships/discounts
- Corporate wellness programs
- Request for NFC Group Fitness team to demo a class for your Company
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Employment Opportunities
– Visit our CAREERS page –
- Additional questions not covered in our Careers section
- PLEASE NOTE: Due to the volume of applicants, we are only able to contact the most qualified applicants for interview opportunities.
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Group Fitness
- CONTACT Jacki Kellogg, Area Group Fitness Director jackikellogg@nfc1.com
- Les Mills & Freestyle programs
- Aqua fitness classes
- Yoga & Pilates
- Belly Dancing
- Maintenance issues regarding equipment used for group fitness classes
- Suggestions/concerns for the rooms in which group fitness classes are held
- Issues with calendars being posted within the clubs
- Suggestions for improvement in fitness classes and/or ideas for new classes
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Investor Relations
– Contact Lee Sloan, President leesloan@nfc1.com
- Interest in investing in NFC’s growth
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Kids Programming
– CONTACT Courtney Watts, Area Children’s Director courtneywatts@nfc1.com
- KIDS IN MOTION (incl. Martial Arts, Cheer, Tumble, Dance, Fit Kids, Strong Kids, Yoga, etc)
- Parents’ Night Out
- Summer Camps
- Birthday Parties
- Suggestions for improvement in KIM classes and/or ideas for new classes
- Suggestions for improvement with other kids activities and/or ideas for new programs
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Maintenance
– Contact Brandon Haun, Maintenance Director brandonhaun@nfc1.com
- General exercise equipment (e.g. cardio machines, weight machines, etc)
- Safety and/or maintenance issues in any of the general purpose rooms
- Issues with the pools, sauna/steam rooms, Jacuzzis, etc
- Any other general maintenance/safety-related issues
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Media & Advertising Requests
– CONTACT Katie Wade Donald, Marketing Asst katiewade@nfc1.com
- Requests/bids for advertising purchases
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Membership Info
– Contact your local Club Manager; click here for a list of locations
- KIDS IN MOTION memberships
- Basic Memberships
- Enhanced Memberships
- Summer Beach Memberships
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Member Activities/Programs
Visit our QUESTION/COMMENTS page
- Anything not covered by the Group Fitness, Aquatics, or Children’s departments – For example, Team UltraFit, Facility Rentals,
Get Active East TN, or any other a la carte activities/programs
- The Beach on Alcoa Hwy
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Member Services
- Questions regarding cancellations
(NOTE: We DO NOT accept cancellations via email, but you may request info on the proper procedure for canceling memberships.)
– Email canceldept@nfc1billing.com
- ALL OTHER INQUIRIES, Email billingdept@nfc1billing.com
- Questions regarding monthly draft of dues (EFT)
- Change of address, phone number, bank/credit card info, etc
- Billing questions
- Other questions, concerns, or suggestions for Member Services
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Newsletter
– See link below to subscribe; all other inquiries/suggestions to katiewade@nfc1.com
- Subscribe to our email newsletter
- Suggestions on articles or other items to include
- Submission of an article, testimonial, or other item to be considered for inclusion in our newsletter
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Operations
– Contact Debbie Perry, Operations Director debbieperry@nfc1.com
- Issues with customer service within our clubs (NOT "Member Services," but front desk-type issues)
- Questions about check-in procedures
- Guest Policies
- Tanning questions/suggestions
- Questions/suggestions regarding food, beverages, and smoothies within our clubs
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Personal Training
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Requests for Charitable Giving/Events
– Visit our COMMUNITY PARTNERS or REQUEST NFC page(s)
- Requests by 501(c)(3) organizations for donations
- Requests by 501(c)(3) organizations for volunteers from NFC to assist at your event
- Requests by 501(c)(3) organizations for Team UltraFit to be a fundraising team in your walk/run event
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Sponsorship/Community Partnerships
– Visit our COMMUNITY PARTNERS page |
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Vendor Purchasing Requests
– Email katiewade@nfc1.com
- Want to see us carry your product line in the club?
- Bids to be supplier for club supplies, uniforms, etc
- Bids to be supplier for club exercise equipment or other services
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Webmaster
– Email katiewade@nfc1.com
- Did you catch a typo or other print error?
- Suggestions for improvement
- Problems with getting pictures or other media within the site to load and/or play
- Issues such as a link not working properly, page not found, etc
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